About Snap311

Snap 311 endeavors to make reporting problems to New York City as easy as possible. Just snap a picture with your mobile device, and email it to us! We’ll do the rest.

Snap311 was designed and created by The Erlbaum Group. Graphic design by Jason King (Jason King Studios).

Legalese

By using this site, you grant us the right to use your uploaded images as we see fit. You are responsible for your reports. We do not provide anonymous reporting facilities. Don’t spam, don’t post inappropriate pictures. Santa is making a list.

As requested by the NYC lawyers, we are obligated to say the following:

"The City of New York can not vouch for the accuracy or completeness of data provided by this web site or application or for the usefulness or integrity of the web site or application. This site provides applications using data that has been modified for use from its original source, NYC.gov, the official web site of the City of New York."

Snap311 endeavors to make reporting problems to New York City as easy as possible. Just snap a picture with your mobile device, and email it to us! We'll do the rest.

Snap311 was created by, and is run by The Erlbaum Group..

If you want to report a problem to New York City, follow the instructions on the Make a New Report page.

I see a crime happening! How do I report it? Call 911! We do not have the capability to send a report to the NYPD.

That being said, take a photo and email it to witness@snap311.com. We'll publish a copy in hopes that it helps someone.

If you'd like to contact the folks at Snap311 email human@snap311.com.

You can also follow our automated feed via Twitter: http://twitter.com/snap311